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FMK Loyalty: Frequently Asked Questions

  • Where and how can I sign up for FMK LOYALTY APP?
    Sign up has ended.
  • When will my Loyalty Rewards expire?
    Your rewards will expire on December 31, 2024.
  • How can I check my current rewards?
    You can check your visits status on the MEMBER VISITS PROGRESS BAR in the app. You can check your “MY REWARDS” to see all rewards & gifts.
  • What FMK locations can I visit?
    Any of our FMK Restaurant locations will accept the FMK Loyalty App to register visits or redeem rewards.
  • How do I redeem my credits?
    Your credits will act as a gift card on the FMK Loyalty App. You may use your earned credits at any time and the credits will not expire. To redeem credits guest must inform server you have credit on your account that you would like to use and they will use your phone number to redeem your credit prior to checkout. REWARDS HAVE NO CASH VALUE.
  • How will we learn about specials and events?
    We will push notifications & emails to you to inform you of bonus discounts, double visit days, limited time deals, events and much more. To make sure you get the most out of the My Rewards App please make sure you allow for all notifications.
  • Will you send out emails?
    Yes, we will still send out emails but you will have to register your email address under your account profile in the FMK Loyalty App to receive emails.
  • How do I delete my FMK Loyalty account?
    You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You on your FMK Loyalty Account. Our Service may give You the ability to delete certain information about You from within the Service. You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us. Please send us the contact form or email us at support@ourfmk.com Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.
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*FMK Hospitality Group reserves the right to cancel and or terminate this program or any account at anytime.

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